OnePathSM for Patients & Families

OnePathSM is the product support center for approved Shire HGT products that can help you with many aspects of your therapy.

When you contact OnePathSM, you can speak with a case manager who will help address questions you may have about approved Shire HGT products. OnePathSM case managers have access to many important resources.

How OnePathSM Works

  • We answer questions: If you have questions about Hunter syndrome, please contact OnePathSM at 1-866-888-0660 or register here.
  • We listen: You can speak with your OnePathSM case manager about a variety of matters, from learning more about therapy to finding out about insurance coverage.
  • We coordinate care: We can help with certain details of your therapy, including assisting with finding a treatment center, if necessary.

Online Information Request

Use our online form to connect with OnePathSM »

OnePathSM Contact Information

Call OnePathSM at 1-866-888-0660

Case managers are available Monday through Friday, 8:30 a.m. to 8:00 p.m. Eastern Time.

Contact OnePathSM Online

For Hunter Syndrome Patients

For Gaucher Disease Patients

For Fabry Disease Patients