OnePath is

Helpful resources for patients and caregivers

Discover resources that explain how OnePath works and what you can expect. You’ll also find tools to help you connect with OnePath. In addition, OnePath resources can help you manage your access to your prescribed Takeda treatment.

To find out if you’re eligible for OnePath support, call us at 1-866-888-0660, Monday through Friday, 8:30 AM to 8:00 PM ET.

Stay up to date and well-informed

If you’re enrolled in OnePath, you can also sign up for Takeda communications, including OnePath emails.*

OnePath emails offer tips, reminders, and alerts about the latest OnePath resources. But you must sign up to receive them. Signing up is easy and you can opt out at any time.

To start receiving OnePath emails, call your Patient Support Manager at 1-866-888-0660.

*This includes branded product information and unbranded disease state information.

Find personalized OnePath resources

The OnePath Mobile App and Patient Portal are free resources to help you connect with OnePath. With these tools you can*:

  • Meet virtually with your Patient Support Manager
  • Tell us when and how you’d like to be contacted
  • Update your personal and insurance information
  • Send requests for assistance
  • Log your health events in a secure, private, and personalized eDiary
  • Discover resources for your condition and treatment

With the OnePath Mobile App, you can also:

  • Text or call your Patient Support Manager
  • Photograph and upload new insurance cards directly to OnePath

*The OnePath Mobile App and Patient Portal are only available for patients and caregivers enrolled in OnePath and who have opted in to receive communications from OnePath and Takeda. However, at this time these resources are not available for primary immunodeficiency (PI) patients and caregivers.

If you have an active account, log in to the OnePath Patient Portal. You can download the OnePath Mobile App below:

If you’re enrolled in OnePath but haven’t activated your online account, learn how to get started.

Discover inspiring real-life stories

Hear from people living with the rare conditions type 1 Gaucher disease and Hunter syndrome. Their journeys of self-discovery, full of purpose and grit, are sure to move you.

Meet real OnePath patients and caregivers

Stacey's story

Stacey’s Story

Stacey is the mother of 2 daughters with type 1 Gaucher disease. Hear about her experience with OnePath.

Eric's story

Eric’s Story

Eric was introduced to OnePath after he was diagnosed with hereditary angioedema (HAE). Find out how his OnePath Patient Support Manager, Alta, helped him access his treatment.

Learn more about OnePath with these helpful guides

How OnePath Works

How OnePath Works

Find out how OnePath may help you and learn about the steps involved when getting started.

Find the OnePath resource that’s right for you according to your condition

Type 1 Gaucher disease Download PDF download icon
Hunter syndrome (MPS II) Download PDF download icon
Short bowel syndrome (SBS) Download PDF download icon
Alpha-1 antitrypsin (AAT) deficiency Download PDF download icon
Primary immunodeficiency (PI) Download PDF download icon
Hereditary angioedema (HAE) Download PDF download icon

Find co-pay assistance and insurance information

Co-Pay Assistance for Injectable Treatments Download PDF download icon
Co-Pay Assistance for Infused Treatments Download PDF download icon
Coverage Over 65 Download PDF download icon

Frequently Asked Questions

OnePath provides personalized product support to eligible patients prescribed a Takeda treatment and their caregivers.

If you’re enrolled in OnePath, you can sign up to receive OnePath emails. They’ll keep you up to date and well-informed. Our emails offer tips, reminders, and alerts about the latest OnePath resources. But you must sign up to receive them. Signing up is easy, and you can opt out at any time.*


To start receiving OnePath emails, call your Patient Support Manager at 1-866-888-0660, Monday through Friday, 8:30 AM to 8:00 PM ET.

*When you sign up for OnePath emails you also consent to receive other Takeda communications. This includes branded product information and unbranded disease state information.

OnePath support is available to answer your call Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-866-888-0660.

Your Patient Support Manager can connect you with a translation service in your preferred language.

Shortly after your welcome call with your Patient Support Manager, you should receive an email with your access code and login information for the secure OnePath Mobile App and Patient Portal. These tools can help you stay up to date, connect with OnePath, and track personal health events in a private eDiary. Log in to the OnePath Patient Portal or download the OnePath Mobile App using the buttons below:

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If you’re enrolled in OnePath but haven’t activated your online account, you can get started now.

*The OnePath Mobile App and Patient Portal are only available for patients and caregivers enrolled in OnePath and who have opted in to receive communications from OnePath and Takeda. However, at this time these resources are not available for primary immunodeficiency (PI) patients and caregivers.

Stay up to date! Sign up
for OnePath emails.

phone icon

Call your Patient Support Manager: 1-866-888-0660

Monday-Friday, 8:30 AM to 8:00 PM ET